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MedStar Newsletter - September 2006

IN THIS ISSUE:

  • Cybernet Medical at ATA Fall Forum
  • Website Update: Faxing Update
  • Holiday Hours
  • Free MedStar EMR Demonstrations
  • Support, Feedback, and Newsletter Subscription Info

CYBERNET MEDICAL AT ATA FALL FORUM

Cybernet Medical will be appearing at the American Telemedicine Association's (ATA) 2006 Fall Forum in Orlando, Florida from September 25th-27th. The Cybernet Medical team will be there to showcase the MedStar Telemonitoring System and its many monitoring features, including Blood Pressure, Weight, Pulse Ox, Spirometery, Glucose, Temperature, INR Monitoring, Web-based Electronic Medical Record, and the Interactive Voice Response question and answer system.

The Cybernet Medical booth can be found in the Fall Forum 2006 Vendor Showcase, Table 17. For more information, visit the ATA 2006 Fall Forum website:

www.atmeda.org/Forum2006/2006_opener.htm

WEBSITE UPDATE: FAXING UPDATE

The fax cover sheet that is generated by the Cybernet Medical Website has recently been updated. This new cover sheet has been redesigned to allow more information to be presented on the cover sheet, which should reduce the number of pages sent when a fax is generated by the system.

This new cover sheet contains all the information of the previous version, along with the following additions:

  • A new PHI statement:
    • Your technical contact information for recipients to call with issues.
    • Please contact Cybernet Medical at 1-800-CYBERNET to have your number set or changed.
  • An expanded comments section:
    • Report Faxes - This section contains the comments entered by users when sending faxes from the website, removing the text page sent before formatted reports.
    • Out Of Limit Alert Faxes - These contain the patient information for the OOL patient.

If you have any questions about these new faxing updates, please contact Cybernet Medical Support at 1-800-CYBERNET, or via e-mail at support 'at' cybernetmedical.com.

HOLIDAY HOURS

Because of the Labor Day holiday weekend, the Cybernet Medical offices will be closed on September 4th in recognition of the holiday. This means that MedStar Support will be unavailable on Monday, September 4th.

Online help will continue to be available, and our technical support number will still be accepting support messages, but any support requests left via these channels will not be responded to until normal support hours resume on Tuesday, September 5th.

Thanks for your patience, and have a happy holiday!

FREE MEDSTAR EMR DEMONSTRATIONS

Cybernet Medical is now providing free trial accounts for you to try out our MedStar Electronic Medical Record. In addition to storing and providing reports, limits, and compliance information on vital signs, the MedStar EMR also has interfaces for wound care, online or phone-based questionnaires, cardiac management, and much more.

The MedStar EMR is Web-based, so you do not need a special base station, just any computer with Internet access! To arrange for your free trial, contact us directly at:

info 'at' cybernetmedical.com -or- 1-800-CYBERNET

SUPPORT, FEEDBACK, AND SUBSCRIPTION INFORMATION

We want to hear from you, not just when you need help, but when you have comments or suggestions! You can reach the MedStar team via the following methods:

For Support:
1-800-CYBERNET (1-800-292-3763)
support 'at' cybernetmedical.com

For Sales:
1-800-CYBERNET (1-800-292-3763)
sales 'at' cybernetmedical.com

For Feedback:
www.cybernetmedical.com/maillist.html

MedStar customers and those who have asked for information from Cybernet Medical receive the MedStar Newsletter via e-mail. If you would like to, or if you do and would prefer receiving it at a different address, send an e-mail telling us so to:

opt-out 'at' cybernetmedical.com

PLEASE NOTE! If you have multiple e-mail aliases, we may have difficulty processing unsubscriptions and address changes unless you include the alias used when subscribing to this list.