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MedStar Newsletter - November 2006

IN THIS ISSUE:

  • Holiday Hours
  • COPD Awarenesss Promotion
  • Website Update: New Comments Sections
  • Website Update: New Graphs
  • Website Update: Provider National ID Field
  • Support, Feedback, and Newsletter Subscription Info

HOLIDAY HOURS

It's the holiday time of year, and we here at Cybernet Medical would like to wish you a happy Thanksgiving! Like many folks, we here at Cybernet Medical will be spending Thanksgiving with our families, which means that MedStar Support will be closed on Thursday, November 23rd and Friday, November 24th. Online help will continue to be available during this time, and our technical support number will still be accepting messages over the holiday weekend, but immediate live phone support will be unavailable.

Because of these holiday hours, any support requests or orders received after 2pm on Wednesday, November 22nd may not be addressed until we resume normal support hours on Monday, November 27th.

Thanks for your patience, and have a happy holiday season!

COPD AWARENESS MONTH PROMOTION

November is COPD Awareness Month, and to help ease the burden of treating COPD, we are putting our COPD MedStar Kit on sale! The kit includes: MedStar, Blood Pressure Monitor, 450lb Weight Scale, Pulse Oximeter, Spirometer and monitoring software. For all orders placed in November, we will include free monitoring service through the rest of the year, and 1 free scale for every 5 units purchased.

COPD cannot be cured, but effective MedStar treatment is available to slow damage to the lungs and help patients feel better.

WEBSITE UPDATE: NEW COMMENTS SECTIONS

We have added new additional comment fields for your use with the patient record. These fields are Case Management, Plan of Care, Medication, and Physician Instructions. These may be used in any manner you find appropriate, and they will automatically be displayed on the patients' data pages based on date and time of entry -- just like other data points are.

Access to these new fields is available from either the Patients Profile page or from the patient's data page. The ability to add follow-up compliance notes is additionally available from the comments link on the patient's data page.

WEBSITE UPDATE: NEW GRAPHS

We have also recently updated the graphing of disease management and question answers to match the layout of the graphs on the formatted reports.

These graphs require Adobe Flash Player 7.0+ on your machine. Quick links are available on the login screen to help you determine your installed version (if any), and to download it if you do not have the required version.

WEBSITE UPDATE: PROVIDER NATIONAL ID FIELD

We have added a new field to the Health Providers profile for a National Identification ID. Once filled in with the NID for a provider, that ID will be present on all reports.

If you have any questions about this or any of this month's website updates, please contact Cybernet Medical Support at 1-800-CYBERNET, or via e-mail at support 'at' cybernetmedical.com.

SUPPORT, FEEDBACK, AND SUBSCRIPTION INFORMATION

We want to hear from you, not just when you need help, but when you have comments or suggestions! You can reach the MedStar team via the following methods:

For Support:
1-800-CYBERNET (1-800-292-3763)
support 'at' cybernetmedical.com

For Sales:
1-800-CYBERNET (1-800-292-3763)
sales 'at' cybernetmedical.com

For Feedback:
www.cybernetmedical.com/maillist.html

MedStar customers and those who have asked for information from Cybernet Medical receive the MedStar Newsletter via e-mail. If you would like to, or if you do and would prefer receiving it at a different address, send an e-mail telling us so to:

opt-out 'at' cybernetmedical.com

PLEASE NOTE! If you have multiple e-mail aliases, we may have difficulty processing unsubscriptions and address changes unless you include the alias used when subscribing to this list.